Closures & Public Holidays

Closures mark days (or parts of days) when your clinic, or one doctor, is not taking appointments. Open Settings → Closures to manage them, or click "Manage closures" from Settings → Hours & Availability. The page has two tabs: Non-Working Days and Holiday Subscriptions.

Non-Working Days tab

This tab lists every closed day, grouped by month, newest month first. Each row shows the reason, the date, the scope (whole clinic or one doctor), and whether it's a manual entry or came from a holiday subscription. Filter the list by scope using the pills above it: All, Clinic-wide, or a specific doctor.

Two kinds of entries live here:

• One-off closures: a single date, added manually or generated by a subscribed holiday.
• Repeating closures: a rule (weekly or monthly) that keeps generating future closed days on its own. These show in their own "Repeating Closures" section below the list, showing the rule itself rather than every day it produced.

Add a one-off closure

Edit a closure to change its reason. Date and scope can't be edited after the fact; remove the day and add a new one instead. Delete a manual closure with the Remove button; deleting a subscription-sourced closure works a little differently (see below).

Repeating closures

For closures that come back on a schedule, like a weekly team meeting or a recurring half-day, add a repeating closure rule instead of one date at a time. Click "Add repeating closure" in the Repeating Closures section.

A rule needs:

• Frequency: every week (pick a weekday) or every month (pick a day of the month, 1-31).
• Hours: all day, or a From/To time range.
• Scope and reason: same choices as a one-off closure.
• Until (optional): leave empty to repeat indefinitely, or set an end date.

Edit a rule to pause it with the Active switch. A paused rule stops closing future days; days already in the past stay on record. Delete a rule and every future day it created reopens for booking; past days stay as they were.

Holiday Subscriptions tab

Instead of adding public holidays one at a time, subscribe to a country's holiday calendar. Dentare imports the list and keeps it updated year to year.

Removing a holiday or a subscription

Three different actions handle removal, and they're not the same:

• Switch a holiday off on the Holiday Subscriptions panel: skips that holiday going forward. Flip it back on any time.

• Delete an individual closure row from the Non-Working Days list, when that row came from a subscription: Dentare asks how to handle future years, "Only for [year]" or "Permanently (all years)".

  Choosing "Permanently (all years)" stops that holiday from auto-closing your calendar in every future year, not just this one. Reverse it later from the Holiday Subscriptions tab by switching the holiday back on.

• Remove the whole country subscription from the panel header: existing closures already on your calendar stay untouched; only future auto-population stops.

When a closure conflicts with booked appointments

If the date, doctor, and hours you're closing already have booked appointments, or a holiday you just marked observed lands on a day with bookings, Dentare stops and shows a conflict dialog. It lists every affected appointment by time and patient, then gives you two options.

What patients see

Once a day is closed, whether from a manual closure, a repeating rule, or an observed holiday, it's greyed out on the public booking page and can't be selected in the booking flow. If a custom reason was set, patients see it in the tooltip when they hover or tap the closed date. This applies at whatever scope the closure was set to: a clinic-wide closure blocks every doctor, a per-doctor closure only blocks that doctor's booking slots.

See Appointments for how bookings and cancellations work day to day.