Clinic Settings Overview
The Settings hub is where clinic owners and admins configure every clinic-wide setting, from the clinic profile to billing and compliance.
The Settings hub is the single place to configure your clinic: profile, hours, booking, billing, team, and more. This article maps every category so you know where to go and why a category might not appear for your clinic.
Open it from Settings in the sidebar, or go directly to https://dentare.io/clinic/settings. Only admins and owners can open it - other roles don't see the Settings link.
The hub is a grid of category cards with a category rail on the left. Each card shows an access badge (who can open it) and an amber Pro badge on categories that include Pro-only features.
Clinic settings vs your account
Dentare splits configuration into two separate areas. Clinic settings change what every team member sees and how the clinic operates. Your account settings change only your own login and preferences.
| Area | Covers | Location |
|---|---|---|
| Settings | Clinic profile, hours, booking, billing, team, compliance - everything that affects the whole clinic | https://dentare.io/clinic/settings |
| Your account | Your profile photo, password, notifications, kiosk PIN, connected logins - things that affect only you | https://dentare.io/account |
If you're looking for a personal password change or your own kiosk unlock PIN, that's under Your account, not Settings.
Settings categories
A category that doesn't apply to your clinic is hidden entirely, not shown greyed-out. The table below lists every category in the order it appears on the hub.
| Category | What it covers | Who sees it |
|---|---|---|
| Clinic Profile | Clinic name, logo, contact details, and addresses | Everyone with access to Settings |
| Your Businesses | The clinics, labs, and imaging centers you own, and switching between them | Everyone - see below |
| Partners | Labs and imaging centers you send work to (Pro) | Clinic accounts only |
| Regional & Currency | Currencies, time zone, languages, and tooth numbering | Everyone |
| Hours & Availability | Business hours, working days, and per-department schedules | Everyone |
| Booking & Forms | Booking rules, the QR registration form, and Google Booking | Clinic accounts only |
| Closures | Holidays and non-working days when appointments can't be booked | Everyone |
| Communications | Reminder and confirmation messages by channel (Pro features inside) | Everyone |
| Integrations | WhatsApp, SMS, Facebook, and Google connections (Pro features inside) | Everyone |
| Service Catalog | Services, price lists, and bundles | Clinic accounts only |
| Billing & Plan | Subscription, payment method, and invoices | Owner only |
| Bank Accounts | The accounts your clinic receives bank transfers into | Owner only |
| Overdue Reminders | Automatic nudges for patients with an unpaid balance | Clinic accounts with payments enabled |
| Fiscalization & VAT | Fiscal receipts and VAT settings | Clinics in countries with fiscalization support |
| Receipt Printers | Counter printers, department routing, and the Print Agent | Everyone |
| Treatment Rooms | The rooms and chairs the calendar plans appointments into | Clinic accounts only |
| Devices | TV waiting-room displays and kiosk screens: TV Waiting Room, Kiosk Mode | Clinics with TV display or kiosk turned on |
| Patient Portal | What patients can see and do in their portal | Clinics with the patient portal enabled |
| Team & Access | Team members, API tokens, and clinic security policy | Everyone with access to Settings |
| Compliance & Privacy | Privacy notice, DPIA, and sub-processors | Clinics in GDPR-applicable countries |
Why is a category missing?
A category disappears from your Settings hub for one of these reasons:
- Plan tier. Categories marked Pro carry Pro-only features. A category itself may still be visible on a lower tier - only the Pro features inside it stay locked.
- Owner only. Billing & Plan and Bank Accounts touch money that leaves or enters the clinic's account, so only the owner sees them, even other admins don't.
- Country. Fiscalization & VAT only appears in countries where Dentare supports fiscal reporting. Compliance & Privacy only appears for clinics in a GDPR-applicable country.
- Feature not turned on. Devices only appears once you turn on a TV display or a kiosk screen. Overdue Reminders only appears once payments are enabled for your clinic.
- Business type. A lab or imaging center sees fewer patient-facing categories than a dental clinic - Booking & Forms, Service Catalog, Treatment Rooms, and Patient Portal are clinic-specific, so labs and imaging centers won't see them. Lab businesses see one category clinics don't: Production Steps, the lab's per-work-type production stages.
If a category you expect isn't there, check which business you're currently switched into. Each business in your account (clinic, lab, or imaging center) has its own Settings hub with its own visible categories.
Your Businesses
If you own more than one business in Dentare, whether that's a second clinic location, a dental lab, or an imaging center, they all show up under Settings → Your Businesses.
Each row shows the business name, its type, its plan, and how many team members it has. The business you're currently working in shows a Current badge. Any other business shows a Switch button - select it to move your session over to that business without signing out.
Switching businesses changes what you see everywhere in Dentare: patients, appointments, team, and settings all belong to the business you're currently switched into. Patient data is never merged or shared between businesses.
To add a new business:
Open the new business form
Go to Settings → Your Businesses and select New business.
Pick the business type and name it
Choose clinic, lab, or imaging center, then enter the business name.
Create it
Select Create. The new business is added to your list with you as its owner, and its country, currency, and time zone default to match your existing business.